Chase Bank Corporate Office?


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I am unable to find information. I have a huge issue with my credit card that customer service was unable to resolve as well as a supervisor. They would not give me any information as to how to e-mail or phone the corporate office. They said I must write a letter...like that is going to do anything. The people I...


Banks in Hartwick, NY



Answer (3):

 
Lauren F

Write to the Chairman and CEO Jamie Dimon or call investor relations at :
Investor Relations
JPMorgan Chase & Co.
270 Park Avenue
New York, NY 10017-2070
212-270-7325

Most large companies have special groups called "executive inquiry assistants" who help people who manage to find their way into the executive office.

Or, try the media relations office. They often have a back door into someone who can do something.

Corporate Global Media Relations contacts

For consumer banking, call (312) 732-7007

For credit card, call (302) 282-1100

For analyst research, call (212) 270-4435

Global Media Relations
Joe Evangelisti
[email protected]


Corporate Media Relations
Jennifer Zuccarelli
[email protected]

Retail Financial Services and the U.S. Region
Tom Kelly
[email protected]

Credit Card Services
Paul Hartwick
[email protected]

Stephanie Jacobson
[email protected]

 
Valencia

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RE:
Chase Bank Corporate Office?
I am unable to find information. I have a huge issue with my credit card that customer service was unable to resolve as well as a supervisor. They would not give me any information as to how to e-mail or phone the corporate office. They said I must write a letter...like that is going to do...

 
Dixie Darlin'

This is from their website:

https://www.chase.com/ccp/index.jsp?pg_n...

On the back of your statements there should be a address in which to send correspondence to, you should mail a letter to that address. It is that departments job to assist you.

Try to call back and get someone different from whom you have already spoken to. Keep trying, some people respond to certain situations differently that others, the next person might be the one to help you! Remain calm when dealing with difficult people.